Wednesday, October 15, 2014

I wonder why people hate ncell

Ncell has much better facility than NTC. though NTC is state owned company but the service in terms of quality, the ncell is much ahead, customer satsisfaction is must when you want to sell anything. If the customer is not satsified how much is quality the customer never buys. NTC though provide mass communication system with cheper price, the customer service is very very poor. you have to roam here nad there just to get one work done.
for the case ncell, most of the thing done is online(through apps) or call 9005. NCell charge more and more but i dont think its unfair beacuse of its quality.



Comparision


                                                NTC                             NCELL

Voice Quality                     no guarantee                    better than ntc
Data Quality                      better in valley                 better in Nepal
Price                                   cheaper                             dearer
Customer Care                    very bad                           good
Availablity                         easily available                 easily available

though ncell has man schemes that provoke you to pay more and more which we should not really have to be payed.

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